LexLearn Academy

Business Operations Track

Learn to see what's broken in how a business runs — and fix it.

Digital operations, documentation, automation and QA. No coding required. Six real, hard-to-DIY skills that transfer across industries.

16 weeks + flexible final project3 live sessions per week · schedule confirmed at cohort start15 students per cohort

Curriculum

Every week has a purpose. Every phase ships something real.

Module 1

Data Management & Business Reporting

Weeks 2–4

Business owners make decisions based on guesswork because their data is scattered across notebooks, WhatsApp chats, and messy files.

  • Data Structuring Basics — moving from paper records to clean, organized digital formats
  • Excel & Google Sheets for Operations — XLOOKUP, data validation, and Pivot Tables
  • Data Cleaning and Building Simple Operational Dashboards
Project: Take a raw, messy dataset of 500 unorganized sales records and clean it into an automated summary dashboard.
Module 2

Digital Transformation & Systems Auditing

Weeks 5–7

Traditional businesses want to go digital, but don't know where to start or how to manage the change.

  • The Digital Audit Framework — how to walk into an office and list inefficiencies and opportunities
  • Digitizing Paper Processes — converting register books, receipts, and waybills into cloud-backed systems
  • Digital Project Coordination — managing a team's tasks and deadlines
Project: Conduct a full Digital Transformation Audit on a real or simulated traditional business and present a 5-step upgrade roadmap.
Module 3

Technical & Process Documentation Writing

Weeks 8–10

Most Nigerian startups and SMEs have zero written documentation. Institutional knowledge lives only in one person's head — a real liability.

  • What Technical Writing Actually Is, and writing SOPs & onboarding manuals
  • Knowledge Base & Help Centre Articles
  • An introduction to API documentation and packaging your writing into a portfolio piece
Project: Write a complete SOP and a short knowledge-base article for a real or simulated business process or product.
Module 4

Business Automation & Practical AI

Weeks 11–12

Repetitive manual tasks quietly eat hours every week — and most people only ever use AI tools as a novelty, never as a real working part of a business system.

  • No-Code Automation — connecting apps using tools like Zapier and Make.com
  • Chaining Triggers & Actions, and embedding AI into real, working workflows
  • Testing & error-handling, so automations keep working when something unexpected happens
Project: Build one complete, working automation end-to-end — a form submission that automatically creates a spreadsheet row, sends a confirmation message, and updates an inventory count.
Module 5

Manual Software QA & Testing

Weeks 13–14

Most small Nigerian dev agencies and startups are engineer-heavy and QA-light — a team of 4-5 developers often has zero dedicated tester.

  • Thinking in Edge Cases — what happens when a user does something unexpected
  • Writing Structured Test Cases and documenting bugs the way a development team expects
  • Basic Tools for Testers — browser DevTools and Postman, zero code required
Project: Test a real or simulated app. Write 10 structured test cases and document 5 real bugs the way a professional QA tester would.
Module 6

Pitching, Consulting, Monetization & Portfolio

Weeks 15–16

Knowing the skills isn't enough if you don't know how to package them and get paid for them.

  • Packaging Your Skills — In-House Operations Lead, Virtual Operations Associate, or Independent Consultant
  • Writing Business Proposals, practicing real pitches
  • Assembling your full portfolio from every prior module
Project: Draft a real client proposal offering to digitize the operations of a local SME, with clear timelines, pricing, and deliverables — and pitch it live to the class.

Final project

The Final Project

Choose one real business and improve how it works, using everything from the six modules above. Your job isn't to build software — your job is to make the business run better using technology. You have up to 4 weeks.

Business assessment
Workflow diagram
Standard Operating Procedures (SOPs)
AI implementation ideas
Automation plan
Software recommendations
Final presentation

Where this takes you

Real career paths. Not vague promises.

Digital Operations Consulting

Walk into a business — a school, a shop, a church, a clinic — spot where they're losing time to disorganized work, and offer to fix it directly.

Remote Operations & Virtual Support

Support a business remotely — calendars, data, reporting, communication. Pitch yourself using a portfolio that proves what you've already organized and automated.

Technical Writing

A standalone career path. Software companies, AI startups, SaaS businesses, fintech, and cloud providers all hire technical writers.

Automation & AI Workflow Consulting

"I'll automate this one repetitive task for a flat fee" is a small, low-risk pitch most Nigerian business owners have never been offered.

QA Tester

A portfolio of real, well-documented bugs is a stronger resume for this role than a certificate — it proves the exact skill you'll use on day one.

Investment

Flexible payment. No hidden fees.

A ₦10,000 admin fee applies per installment beyond the first. Paying in full is always the lowest total.

Pay onceBest value

₦150,000

₦150,000 — no admin fees

  • Full payment before week 3 of resumption
Pay twice

₦170,000

₦85,000 × 2 installments

  • 1st payment before week 3 of resumption
  • 2nd payment by week 1 of month 3
Pay thrice

₦180,000

₦60,000 × 3 installments

  • 1st payment before week 3 of resumption
  • 2nd payment by week 1 of month 2
  • 3rd payment by week 1 of month 3

48-hour grace period

A 48-hour grace period applies after each payment due date. If payment is not received within that window, access to classes, the student portal, and other resources will be paused until payment is made.

Apply and choose your payment plan →

FAQ

Questions about this track.

Do I need any tech experience to apply?

None at all. This track is built for people who work with businesses, not code. If you can use WhatsApp and a smartphone, you have enough to start.

What tools will I actually be using?

Google Sheets, Excel, Zapier, Make.com, Notion, Postman, and browser DevTools. All either free or have free tiers — you won't need to buy anything to participate.

Can this track lead to remote work?

Yes — Remote Operations and Virtual Support is one of the five named career paths. The portfolio you build here is specifically designed to be pitched to international clients.

Is this a good foundation before the Engineering Track?

One of the best. By the time you start writing code, you'll already understand how businesses work and how to talk about value — not just features. Most developers can't do that.

Ready to start the Business Operations Track?

15 seats. Applications close when they"re full. Next cohort after Aug 2026 is mid-2027.